This Privacy Policy describes how Consaltek Solutions handles information when you visit our website, create an account, use our data tools, request web development services, or contact us.
Information We Collect
We collect account information such as your name, email address, password hash, registration time, verification status, and login or session information. We also collect messages you send through forms or support requests.
When you use tools, we store uploaded files, generated outputs, processing options, job history, row counts, file metadata, download history, and processing logs needed to provide the service.
How We Use Information
We use your information to create and secure your account, verify your email address, send password reset and account emails, process uploaded files, generate outputs, maintain job history, provide support, enforce plan limits, improve platform reliability, and comply with legal obligations.
Uploaded Files and Outputs
Uploaded files are used to run the tools you select. Generated outputs are stored so you can download them from your dashboard. We do not use uploaded files or generated outputs for purposes unrelated to providing, securing, or supporting the requested service.
Outputs are designed to expire after a limited retention period, and older files may be removed based on the retention policy used for your account or engagement.
Email Verification and Password Reset Emails
We send transactional emails for account verification, password resets, welcome messages, and important account notices. Verification and reset links use time-limited tokens. Raw tokens are only sent to you and hashed tokens are stored securely.
Cookies and Local Storage
We use essential cookies for login sessions, security, and account functionality. Consent preferences are primarily stored in the first-party cookie consaltek_cookie_consent_v1, with limited local storage fallback where needed. Optional analytics or marketing cookies should only be enabled after consent. See our Cookie Policy.
Sharing
We may share limited information with service providers that help operate the platform, such as infrastructure services, email delivery, payment processing, security monitoring, and customer support. We may also disclose information when required by law or to protect the platform, users, or public safety.
Billing and Payment Processing
If you purchase a paid plan or service, payment details are handled through the payment process made available at checkout. We receive the account, transaction, and plan information needed to provide access, maintain billing records, prevent fraud, and respond to support or legal requests. We do not need your full payment-card number to provide the service.
Security
The platform uses private file storage, randomized stored filenames, access controls, session protections, and secure download checks. No internet service can be guaranteed completely secure, so we also use HTTPS and operational safeguards such as monitoring and retention cleanup.
Your Choices
You can access your dashboard to view job history, uploads, and downloads. You may request account support, correction, export, or deletion through the contact page. Some records may be retained where required for security, billing, legal compliance, or dispute resolution.
International Processing
Consaltek and the service providers used to operate the site may process information in locations different from where you live. Where required, we use appropriate safeguards for that processing.
Children
The site and services are not directed to children who are not permitted to use online services under the laws that apply to them. We do not knowingly collect personal information from such children.
Policy Changes
We may update this policy when our site, services, or legal obligations change. The current version and its effective date will be posted on this page.
Contact
Questions about privacy can be sent through our contact page.